NorelioDeveloper documentation

Taxes and payouts

Who the merchant of record is, how VAT is handled for buyers inside and outside the EU, and how partners are paid.

Norelio is the merchant of record. Every purchase is a sale by Norelio to the buyer, on Norelio's own payment account; the buyer's contract, receipt, refund and dispute are with Norelio, not with the partner. Your application never handles the buyer's payment details.

VAT for buyers in the European Union is calculated and collected automatically at checkout: the company behind Norelio is registered under the EU One-Stop Shop (OSS) scheme, so the buyer pays the VAT rate of their own country and Norelio reports and remits it. Buyers outside the European Union are not charged VAT.

The partner receives a payout from Norelio under the partner's own terms. The amounts, the commission, the hold period and the payout history are shown in the partner's cabinet; this documentation does not repeat them, and the API does not expose them.

The webhook payload carries the amount the buyer paid, in the buyer's currency — never the partner's share, the commission or a hold figure.